─────── Terms & Conditions ───────
 
Please Note:   Making a confirmed booking constitutes acceptance of the following Terms & Conditions and an agreement to be bound by them.
1. THE CONTRACT
1.1 The contract entered into is between S Nangle (The Owner) and the person making the booking (The Hirer).
1.2 The contract is not effective until the required payment has been received and confirmation sent from the Owner to the Hirer.
2. BOOKING
2.1 Bookings cannot be accepted from persons under the age of 18 years
2.2 Fraoch Cottage is designed to accommodate 6 persons.
2.3 The person who makes the booking (the Hirer) will be responsible for all persons (including visiting guests) included in the booking and should ensure that they are all aware of these booking terms and conditions.
2.4 The Owner reserves the right to decline any booking or refuse to hand over the keys to any person who has not complied with the booking terms and conditions.
3. RESERVATION
3.1 Provisional reservations can be made by telephone (this is the preferred method as it enables a provisional reservation to be made at the time) or by using the online request form.
3.2 Once accepted, the provisional reservation must be confirmed by the payment of the required deposit within 5 working days. This payment may be made by personal cheque or bank transfer.
3.2 Provisional reservations may be cancelled by the Owner after 7 working days, without further reference, if the deposit has not been received.
3.3 To make a reservation: 
 
By Telephone  Telephone to check that Fraoch Cottage is available for your required dates and make a provisional reservation.
  Send your payment (personal cheque payable to "S Nangle ", no cash, please) of  the required deposit to ensure it is received within 5 working days of the initial telephone call, together with the hirers details (names, dates, etc). 
  Receipt of your deposit and confirmation of your reservation will be provided by the Owner by email or post.
Online Check Fraoch Cottage is available for your required dates using the online availability calendar. 
  Telephone your booking request to one of the numbers shown on the website (+44 (0) 1962 771617 or +44 (0) 7775 811431
  Or
  Complete & send the online request for information form, completing all sections.
   Within 24hrs (whenever possible) your request will be acknowledged and if availability is confirmed a provisional booking will be made in your name.
  To confirm your reservation pay the required deposit by sending a personal cheque made payable to "S Nangle ".
  Receipt of your deposit and confirmation of your reservation will be provided, by email, by the Owner.
3.4 You must pay the balance of the rental charge at least 5 weeks before the holiday is due to start. Please note that reminders cannot be sent.
3.5 If the balance is not received within the time specified, the Owner reserves the right to cancel the booking, re-market Fraoch Cottage for that hire period and retain the deposit.
3.6 Reservations made within 6 weeks of the start of the holiday will require payment to be made in full at the time of booking (ie within 5 working days of the provisional booking being confirmed).
4. CANCELLATION
4.1 Once a reservation is confirmed, the Hirer is responsible for the total cost.
4.2 In the event of cancellation by the Hirer, the Owner will endeavour to re-let Fraoch Cottage and if successful may refund any monies paid less a £50.00 administration fee for each week or short break originally reserved.
4.3 The Owner does not operate any scheme of cancellation or travel insurance and the Hirer is advised to obtain their own insurance cover for the holiday.
5. BOOKING ALTERATIONS
5.1 Any change of dates by the Hirer will be subject to the agreement of the Owner.
5.2 If for reasons beyond its control the Owner has to cancel arrangements made for the Hirer, the Owner will return to the Hirer all monies paid, where upon the owners liability will cease. The Hirer should ensure that he/she has appropriate insurance cover for such events.
5.3 Bookings are not transferable to persons other than those named as the Hirer(s) in the initial booking, except by agreement with the Owner.  
6. DAMAGE, LOSS AND NUISANCE
6.1 The Hirer agrees:
a. To treat Fraoch Cottage and its contents with care and respect.
b. To be responsible for leaving the accommodation in good order and in a clean condition.
c. To report and pay for any loss or damage. however caused, incurred during occupation.
d. To allow reasonable access to the Cottage by the Owner or representative if it is deemed necessary.
6.2 If in the opinion of the Owner any person is not suitable to continue their occupation of Fraoch Cottage because of unreasonable behaviour, damage or nuisance to other parties, the contract may treated by the owner as discharged and the owner may re-possess the property immediately. The Hirer will remain liable for the whole cost of rental and no refund will be due.
6.3 Smoking is not permitted in Fraoch Cottage.
6.4 The Owner shall not be responsible for loss or damage to any belongings of the Hirer (or of the Hirer’s guests) or for injuries sustained by the Hirer (or by the Hirer’s guests) unless caused by negligence or default of the Owner.
7. OCCUPANCY
Occupancy shall be from 4pm on the day of arrival to 10.00am on the day of departure, unless alternative arrangements have been agreed with the Owner.
8. DOGS AND PETS
Fraoch Cottage is suitable for a maximum of 2 dogs but not any other pets.
9. DESCRIPTION
9.1 Whilst the Owner makes every effort to ensure the accuracy of descriptions, these are inevitably subjective and are for guidance only. If there are any points of particular importance please contact the Owner to clarify information.
9.2 Whilst the Owner has taken all responsible steps to ensure that the information contained in its brochures, tariffs, websites and advertisements is accurate, the owner reserves the right to alter, substitute or withdraw any fee, service, facility or amenity.
10. LIABILITY
10.1 The Owner cannot accept responsibility for any material loss, damage, additional expense or inconvenience directly or indirectly caused by or arising out of the property, its plumbing, heating, electrical services or exceptional weather.
10.2 No responsibility is accepted for loss or damage of property, vehicles or vehicle contents belonging to the Hirer or any member of the party during their occupancy.
11. COMPLAINTS
11.1 If in the opinion of the Hirer there are grounds for complaint, it is the duty of the Hirer to take it up with the Owner immediately or as soon as reasonably possible and in any event before departure to allow remedial action to be taken.
11.2 It is specifically agreed that failure by the Hirer to notify the Owner of any complaint in accordance with the timescale set out in clause 11.1 will entitle the owner to refuse to entertain the complaint, irrespective of its merits.
12. WAIVER
The failure of the Owner to enforce or exercise, at any time, or for any period of time, any term of, or any right pursuant to this Agreement does not constitute and shall not be construed as a waiver of such term or right.
13. LEGAL PROVISIONS
13.1 The construction, validity and performance of this Agreement are governed by the laws of the UK and the parties agree to submit to the jurisdiction of the UK Courts.
13.2 The Hirer agrees that the contract with the Owner is made at the owner's premises and that any proceedings between the parties shall be conducted in the County Court nearest to the Owner.
13.3 Clause headings are for convenience only and do not form part of or affect the interpretation of this agreement.
14. DATA PROTECTION
14.1 All personal data provided to the Owner will be held and processed in accordance with the requirements of the Data Protection Act 1998. The owner will keep that data safe and secure and will not share it with any other organization without the consent of the Hirer, unless required to do so by law.
 
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